Stop the press! Interesting choice of picture?

We’ve all faced that difficult decision, “how am I going to use a photo to illustrate this story? Shall I go for something literal, something metaphorical, or just a woman in a bikini?”

She probably does work for the Goddard Institute of Space Science.

2010 Digital Trends, Ideas and Technologies (Part 1)

Here is Part 1 (of 2, maybe 2 and a half) of our 2010 Digital Trends, Ideas and Technologies presentation that I finished off over Christmas. It’s based around 4 Themes, which are each broken into 2 areas of focus/exploration:

It is in Beta (or that’s my excuse for a couple of gaps) and draws on a lot of ideas from some interesting people who make the strategy and digital creative world a good place . I’ll be posting the full list of sources here but in the meantime any feedback, ideas or input is gratefully accepted.

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Update: The presentation has now been voted onto the homepage and then chosen as a Top Presentation of the Day of Slideshare.net and picked for the homepage of noteandpoint.com. Thank you very much.

A handmade touch to education from Google Chrome

We may have seen videos of computers/browsers or the surfing experience rendered by real objects and people before but these interactive YouTube clips are a step up. I think it is having the musician in the background in some of the clips that really makes it. Fantastic work from BBHLabs.

So what is planning and strategy now we’re all digital?

There seems to be a lot of debate going on about the role and value of planning and strategy within agencies.

Planners and strategists sometimes like to ask why and reframe questions multiple times, but if we’re to avoid risking the old recursive logic loop/analysis paralysis/navel-gaving problem, I think in this case it may be good to question what we’re really debating?

I don’t think it is just the role of planning.

From the Redscout and PSFK content stream to comment pieces like this, these debates actually seem to me to point to being about more than planning.

I think they’re about the role of agencies in a digital world, a world where one day there won’t be “digital” agencies or departments, just agencies that produce great ideas with a digital DNA.

It is in this context that I’ve been exploring the idea that agencies need to help brands to function as both enabler (of services, content, utility, entertainment) and filter (of noise, relevance, need) for people in order to have a role beyond passive loyalty. Brands not only need a position within a market/category but must also have a clear point of view their role in the world and as a contributer to the culture of their purchasers. This way agencies can evolve to help our clients to solve business problems in a culturally and practically positive way.

Strategy and Planning is in the ideal position to lead this process.

Planning and strategy needs to be more about doing. It needs to be involved in collaborative agile scrums with creatives or technologists to help shape the structure and effectiveness of a response, not just had over a brief.

Insight generation seems to be built all too frequently around the barriers to communication but it could be more about potential benefits, understanding, utility and cultural opportunities if strategic planning were to spread upstream in the process and even get involved in client NPD.

But spreading influence up and downstream should not mean diluting deeper analysis and thought to become a Jack of all trades.

It is vital that the deep dive, research methodology of good strategic planning and insight generation is maintained.

We can do this by exploring the culture and narrative around the challenge we are exploring and building a robust understanding of people in terms of their actions (What they do), the social context (Who they do the action with) and motivation (What they think or feel).

By definition insight occurs when people recognise relationships or make associations between objects and actions that can help them solve new problems. Insight generation is about recognising relationships that are already there or that can be created when two disparate facts/conditions come together. It is similar to the way the famous Telegraph cartoonist Matt described his art as, “putting two unconnected news stories together” to come up with something entertaining that makes you think about both the stories in new ways.

In this context strategy and planning is a creative act.

So instead of working alone, perhaps planners could adopt the partnership or team structure used in creative departments to combine different skillsets or areas of expertise (data/financial modeling paired with behavioural & technology insight)?

Admittedly some of this may sound like the protestations of a reformed sinner – having returned* to strategy/planning about a year and a half ago after 9 years as a hybrid creative and digital strategist I still have my little creative strops – but I think it is the external perspective on what planners do that is important.

We need to be the most effective people in the room, not the most intelligent.

So why is there a picture of Space Invaders at the top of this post? Because it is a great image (from a T-Shirt on Threadless, go and beg them to reprint more!) and because I think it is a great metaphor for planning and strategy – creating unexpected value by looking at the world from a deeper and different angle.

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* Thanks to Trevor Wright the Planning Director at IMC who took me on many moons ago as a fresh faced, mop-topped grad, and gave me a position as a “Strategic Planner and New Media Manager” (big title with a small but gratefully accepted paycheck) before kicking me off to the creative/tech department after a couple of years when he realised that the agency “could plan anything but it wouldn’t matter if you can’t deliver it”. You can find him at Westminster Business School these days and I definitely recommend it.

e-mail Fail

This little screenshot has pride of place in my e-mail creative and strategy deck. You’d think that if you’re advertising a conference about “Attention-Grabbing E-mails” you may wish to follow some of the basic rules…

 

Another spectrum

Mobile Social Networking and Social Periphery/Ambient Intimacy diagram

mobile_social_network_diagram

Even two years ago many people wouldn’t have predicted that the primary selling point of a mobile handset in its own advertising would not be the hardware, the screen size, calltime or even brand message, but the fact that you can get Facebook (and other feeds) on it.

The current rapid growth of mobile social networks is a symptom of finally moving beyond the endless powerpoint based hype of “social media marketing” to a new realism. Mobile that takes social networking firmly away from sitting behind computers and means we can bring back the lost real social elements of face to face encounters and real world experiences.

Mobile coming together with social networks means that we can physically see these networks actual transformative value. It is one of the many things leading to what I hope is a sense of  ”won’t believe the hype” maturity in our industry (and wider society).

This “always on”, real-time world of Social periphery or ambient intimacy [explored in the diagram above] has been on the cards since the birth of Jyri Engeström’s Jaiku but it has taken easy and seamless mobile integration to really snowball into the mainstream.

Now the challenge is what do we do with it?

Recently I’ve been exploring the idea of brands needing to function as both enabler and filter for people in order to have a role beyond passive loyalty. They not only need a position within a market or category but must also have a clear and simple point of view on the world/culture in which they operate.

BRANDSINCULTURE

This evolving way we deliver and communicate is at the heart of the opportunity for mobile networks and technology providers in light of their move to become the enable and the filter for people’s social peripherial vision and networks.

But what will the work need to look like?

Technology lets the crowd raise-up the things it likes with links and tags and re-posts, and damn the things it doesn’t like with a pointed lack of attention. Old passive message, big idea, objective correlative creative with a big call to action, and series of key frame proof points doesn’t cut it anymore. There is too much noise: now things have to be good enough to share.

But just because something is good enough to share or inherently interesting doesn’t mean it will catch on and spread through networks. The work itself must be implicitly structured for the network (as illustrated by SharedEgg) and stimulate the growth or reshaping of the network, not just have an AddThis or send to a friend button.

  • It must contain an idea that can be reprocessed and played with, passed on and owned.
  • It needs to be an idea that people can use but not be completely dry and functional.
  • It needs to provides more than the (important) phatic entertainment and brand story BUT ALSO vital real world reward and social currency.
  • It must allow the crowd to create nodal points* within their part of the network.

Mobile is the tangible, first thing you see in the morning, last thing you check at night, always with you object, that will enable people to pull their networks and these smaller, higher frequency, locally relevant ideas together so that they can create their own digital nodal points or experience their friends’ ones while on the move.

This is why the work we do needs to be good enough to share with everyone, anywhere.

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* If we can think of a Nodal Point as a (potentially distributed) collection of content, conversations and links that spread a meme/concept and cause the ideas, experiences and other journeys around it to be reshaped and “dragged” (just like a planet’s mass influences the passage of time around it), then it is a key point in an interactive experience or someone’s digitally enabled life.

More interactive installations….

The new view from planning

Seeing as everyone else has toddled off to Madrid for the Chemistry weekend away, I thought I’d share the sunny day and a Pano experiment! I’m not bitter, honestly. Just don’t expect your desks to be in the same place when you get back..

Planning_view_pano

Friday video – kind of…

Berthold's Grotesk Akzident on yooooouuutuuuube

 

Have to say I love yooouuutuuube.com.

It’s not practical, it’s just fun and let’s be honest some things look a bit better through it.

Like an old film I made for HP. It was meant to be part of an ARG about two insane graphic designers we’d hired to do an HP campaign. But all we ended up with was a slightly odd film. Strategy, creative and workflow/client reality didn’t quite meet up. Oh well. But it looks lovely in spiral mode!

http://yooouuutuuube.com/v/?rows=36&cols=36&id=Ji8-M–W_Bg&mode=spiral&startZoom=1