Real-time customer service? Haven’t we been here before?

22 Mar


PDF versions and more diagrams and ideas can be downloaded from 2010 Digital Trends, Ideas and Technologies (Part 1)

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One Response to “Real-time customer service? Haven’t we been here before?”

Trackbacks/Pingbacks

  1. Tweets that mention Real-time customer service? Haven’t we been here before? « David j Carr | Digital fragments and Brand Reality Creative -- Topsy.com - March 24, 2010

    […] This post was mentioned on Twitter by Olivier Blanchard, Megan Battistella, David J Carr, Jeanette Best, SocialMediaAnalytics and others. SocialMediaAnalytics said: Real time customer service – http://tinyurl.com/y9zxsdm […]

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