Tag Archives: ecommerce

ECommerce, Social commerce and multichannel innovations

15 Jul

A presentation looking at a decade (& more) of eCommerce growth, the fragmentation of user journeys into a multi-channel experience and the new world and innovations of Social Commerce.

From the eCommerce decade to the Multichannel present

5 Jul

“People will interact with any channel they want, when they want.” Here’s two eCommerce strategy diagrams I did to illustrate that fact. Hopefully I’ll be able to share the full presentation soon.